The Academy: Solid Experience - Proven Results

The Academy at The Outlook Group is dedicated to enhancing the value of funeral service by providing quality educational courses and materials for both pre-need and at-need funeral service professionals.

We offer courses that help you build your business and fund more funerals.

SKILL BUILDERS 

Our Advance Funeral Planning Programs build SKILLS that will help you gain the commitment from families today that will help solidify your tomorrow. 

• Advance Funeral Planning - the DEER Way is the prearrangement conference process that changes everything.  You are going to see Advance Funeral Planning in a whole new way!
  
  
• Funding Skills for Advance Funeral Planning  Customers today have complicated financial situations.  You need an advanced level of skill to help find the best funding fit for each family's individual situation.  

LEAD GENERATORS 

The Academy offers three programs that are designed to get you in front of more people.  Getting the attention of the desired pre-need demographic, 65 to 75 year olds, can be a challenge.  Our programs help you recognize and capture opportunity. 

• Continuing Care for the Advance Funeral Planner or Aftercare Specialist  It is possible to provide an aftercare program that is both a benefit to the family you served and link to your advance planning program.
  
  

• Referrals We all know that we should ask, but we just don't know HOW to ask for referrals.  Learn HOW -  why not work smarter, not harder?
  
  

• Community Connections Demystify public speaking and learn the secrets of getting the most from community presentations, expos, and events.
  

Our faculty has over 84 combined years of field experience. We can help your funeral home with our proven immersion courses and workshops, Academy to You, and consulting services. Click the links at left for more information.