I believe in love your neighbor. Who is my neighbor and who should I love? Everyone is my neighbor, even the unlovable. For me, this goes hand in hand with loving our customers. Who are my customers and who should I love? Everyone is my customer. Our Vision statement is exactly right, simple, straight and to the point. I like straight and to the point especially at 6:00 in the morning. I am easily distracted, but I can focus on the words in our Vision statement every morning. Not exactly when my feet hit the floor, but before I go out the door. I do obsess over the customer, I know my stuff, and I strive to do the little things better than anyone else. I am a middle child, thus I am a people pleasing, conflict avoiding, peace maker. Seeking the OSM is a daily endeavor and makes me uncomfortable, but I will continue to seek to be uncomfortable.
I love working at Outlook. I love my co-workers and my customers. I love the fact that we have we have a dog named Lucy. I love the fact that we pray for each other and our families. I love that we are huggers. I love seeing co-workers grow and succeed. I love the fact that our CEO and President can and does get choked up when he talks about family and the Outlook family. I love that we talk about Love in our Vision statement. To quote my late mother, “the shortest distance between two points is a straight line” and “All you need is Love”. She really did say that!