Continuing Care / Aftercare Program Design and Management

Effective Continuing Care is far more involved than handing a nice packet of information to the pre-need or aftercare specialist. A small amount of time invested in program design and preparation can mean the difference between success and failure. Some of the things we can cover:

  • Fitting the program to your funeral home's culture
  • Determine the scope of the program
  • Who does what, when?
  • Staffing: identifying the "right" person
  • Choosing the Continuing Care materials
  • Staff preparation
  • Accountability: the key to success

Call or email Candace Franco at 800-331-6270 today to discuss your program needs.