Client Testimonials

"As a former associate of The Outlook Group, I can tell you first-hand of their dedication to training and service excellence from top to bottom.  I have never seen an organization that can consistently remain so completely positive in everything they do!"

Thomas H. Theller II
Defenbaugh-Wise-Schoedinger Funeral and Cremation Service
Circleville, OH

"Thank you to everyone who put together an excellent conference. We came away with great ideas we were able to implement within one week after returning back to the funeral home.  So often you walk away from a conference with a notebook full of ideas that get put on a shelf.  You are to be complimented for inspiring us into action!"

Allen and Susan Jensen
Palmer Bush & Jensen Family Funeral Homes
 Lansing, MI

"The ideas are always good - great organization...The Outlook staff is always so helpful and looks out for everyone. I appreciate everything they do for us. I know with the increased production the staff is overloaded with work. Thank you! "

Don Odom,
Goldfinch Funeral and Cremation Services
 Conway and Myrtle Beach, SC

"The Outlook Group, Inc. has managed our funeral prearrangement staff for quite some time and has provided them with the necessary management, training, positive reinforcement, and tools to succeed at our firm. When I am trying to help operate my family's business and spend time in the community, it is great to know that I have a qualified management team in place to help secure the future of my business."

 Paul C. St. Pierre
Wilson St. Pierre Funeral Service & Crematory
Indianapolis, IN

"I have the utmost confidence in The Outlook Group, Inc. and their entire management and staff. The knowledge that Outlook has of both funeral service and pre-need assures me that the families we serve are getting qualified, dedicated, ethical professionals to take care of all their advance funeral planning needs. Having one of their Pre-Need Representative readily available to contact and meet with the prearrangement appointments that I would have scheduled to meet with, has given me more available time to function in the area of funeral service that I feel the most confident and comfortable in."

Charles O. Dawes
Anderson Funeral Homes
Franklin and Springboro, OH

"The Outlook Group has been our pre-need provider for many years. As Outlook helped us with steamlining and improvements, our management team was ecstatic when our funeral home more than doubled our written contract volume and our average age of contract written dropped dramatically. The Homesteaders insurance product is the crown jewel of the entire arrangement. It provides excellent pre-need payment plans to assist our client families that would otherwise have funerals go unfunded or underfunded. The contract growth rate provided by Homesteaders has added substancially to the future value of our business and is the most competitive growth in the pre-need arena."

Michael J. Langeland
Langeland, Sterenberg, Yntema Funeral Homes
Holland, MI

"I'd been waiting a long time to get my pre-need program off the ground before The Outlook Group arrived. After trying it all on my own, Outlook helped me do it - faster, better, and with more success than I could ever imagine! I'm thankful that Outlook came along when they did! I have been completely satisfied with their services since I originally affiliated with them back in 1994."

John Peoples
Peoples Funeral Homes
Butler and
Falmouth, KY