Advance Funeral Planning - The DEER Way

Academy to YOU 

Discovery - Help the customer see the value of Funeral Service
Educate - Communicate the Benefit of your pre-need offering
Estimate - Plan a Service-focused funeral
Resolve - Find the right Financial Solution 

Let us bring the entire training program to you.  Perfect for groups of 6 or more, we can customize the course to fit your needs.  Works with any and all funding products!

COURSE DESCRIPTION

Renew, refresh, begin - The arrangement conference process that works with the customer you see today.

Today's funeral consumer has a whole new set of concerns.  He often leads with cost and tells you what he doesn't want in the way of funeral service.  He does this because he knows how to talk to you about those two issues...but you know there is more. 

You know funeral service will help his survivors begin their journey through grief in a healthy way.  You need a process that helps you work with the people you see today and assist them in planning a funeral that will meet their family's needs in the future.  DEER is that process. 

COURSE CONTENT

  • Understand today's consumer
  • Master DEER
  • Set appointments
  • Overcome hurdles
  • Control/manage your time

WHO WILL BENEFIT FROM THIS COURSE

  • Funeral Homes and Cemeteries with a sales staff of 6 or more
  • Insurance funders who want to provide pre-need sales instruction for their field representatives
  • State Associations seeking to increase trust sales
  • Study groups interested in a fresh approach 

 

Other Courses available through Academy to YOU
 

  • Continuing Care for the Advance Funeral Planner
  • Referrals
     

For a price quote, contact Candace Franco.  For more information about any of our programs, contact Temeika Love at 800-331-8270 or use our email form.