Advance Funeral Planning - The DEER Way

You have 90 minutes with the pre-arrangement customer.  Make every minute count.

Let the Academy help you gain commitment - communicate value - and change the focus from cost to family with DEER - the prearrangement conference process that changes everything! 

Discovery - Help the customer see the value of Funeral Service
Educate - Communicate the Benefit of your pre-need offering
Estimate - Plan a Service-focused funeral
Resolve - Find the right Financial Solution 

Now there are three ways to access DEER, the arrangement conference process that gets the results you need.  Click the links below for course information.

• New! The Self-Study Program - Learn at your own pace
• The Immersion Program at our Training Facility
• Academy to You - for groups of six or more

No matter which method you choose, this course will help you build the skills you need to gain commitment from families today...and will solidify your tomorrow.