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Program
Management and Support
This program is tailored to
those firms that wish to maintain an enhanced level of control over their
pre-need program. All Pre-Need Representatives are funeral home
employees and the funeral home is fully responsible for their compensation and
benefits package. Through this program, we customarily offer the following:
- Complete guidance and
assistance with developing a comprehensive program goals and needs analysis,
including program sales, marketing, training and lead recommendations
- Complete management and
support for entire sales team
- Consultative support with
recruitment, screening, interviewing, hiring and appropriate licensing
- Specialized pre-need sales
training available for all sales staff, provided by the Academy of Advance
Funeral Planning, either onsite or at The Outlook Group corporate office.
- Continuous motivation,
inspiration, support and continuing education through regional and
company-wide meetings
- Marketing and advertising
consultations, services, designs, and implementation including direct mail
services (Available at cost to funeral home)
- Pre-need orientation for
funeral home staff
- Timely, in-house produced
monthly, quarterly, semi-annual and annual detailed funeral home sales
reports
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