The Outlook Group

Company Profile

America is a country with a rich tradition of business success. In earlier, less complex times, simpler problems were met by simple solutions. Today's demands and growing complexities within the death care industry require highly skilled funeral service solution specialists to augment traditional advisors.

The Outlook Group. Inc was founded in 1985 by Ohio funeral home owner and funeral industry entrepreneur Mr. Charles W. Anderson. From the very beginning, The Outlook Group, Inc. has been in the business of consistently and effectively providing funeral home owners with unique and creative funeral service solutions to their everyday business problems. This is accomplished through the application of proven consulting, management, education/training, marketing and sales techniques. According to Outlook Group Vice President of Marketing, Mr. Christopher Kuhnen, "Outlook invests the time, manpower, financial resources and intellectual capital necessary to get the job done right, the first time!" He added, "While the services we offer have evolved through the years, our mission to serve and help funeral homes succeed remains the same."

The Outlook Group, Inc. serves funeral homes of all sizes across the United States and Canada.

One of the secrets to the company’s continued success is that all executive management team members are certified, dedicated and licensed funeral service professionals. Many managers and staff members are Certified Pre-Planning Consultants. The Outlook Group, Inc. is a member in good standing of many prominent national and state funeral associations and organizations. Tapping into this collective managerial consciousness and experience unleashes the synergy necessary to make the company so effective and successful.

The Outlook Group, Inc. is available for individual funeral home consultation, pre-need program development and growth, education/training or full service advertising and marketing programs. According to CEO and President, Mr. Charles W. Anderson, "What we do for various clients is different because they all have different needs. One size does not fit all! We tailor our funeral service solutions to the client's unique wants and needs." He added, "As a direct result of this simple philosophy we have enduring funeral home relationships that are built on trust, mutual respect, accountability and tangible results."

The Outlook Group, Inc furthermore offers affordable education/training courses taught through the nationally recognized Academy of Advance Funeral Planning.

The Academy not only teaches what to do to optimize results, but also clearly outlines how to do it in practical, applied steps. Attendees receive all necessary materials including course manual, presentation materials and tools and much more.

The Academy provides a level of accountability consistent with your funeral home’s core principals and values. Classes apply to any bank trust and/or insurance product. All courses, with a few exceptions, are conducted at the Academy of Advance Funeral Planning Training Center located at The Outlook Group, Inc. in Franklin, Ohio. Attendees are responsible for expenses related to travel, evening meals, lodging and incidentals. Special tuition reimbursement programs are available through The Homesteaders Life Company for funeral homes using the Homesteaders Life Insurance line of products.

The Outlook Group, Inc. remains dedicated to the highest standards of business practice. As our business evolves and becomes more complex, compliance to the highest set of ethics and standards is an ever more essential function of our company. Managing our practices related to privacy of information, conflicts of interest and business and individual conduct are paramount. We continually offer all company employees continuing education training regarding such areas as professional conduct and dress, ethical business practices and protection of confidential information. We have implemented policies and procedures to help ensure sound business practices. We are dedicated to honesty, integrity, accountability, professionalism and unquestionable ethics.

Want to know more? Call Mr. Charles W. Anderson today at (800) 331-6270. The Outlook Group, Inc. offers reasonably priced and effective funeral service solutions for the constantly changing funeral profession.